585 Privacy Policy – How We Handle Your Data
Your privacy matters to us at 585. This policy explains what data we collect, why we collect it, and what rights you have.
Last Updated: 2024
What Information We Collect
Various types of information are collected when you register and use 585's services. A detailed breakdown of the data collected is provided below:
Account Information
- Name, email address, mobile number, and date of birth.
- Information from documents submitted for identity verification.
- Account login details (passwords stored in encrypted form).
Device & Browser Information
- Device type, operating system, and browser information.
- IP address and approximate location.
- Session duration and page visit data on the platform.
Payment & Financial Information
- Deposit and withdrawal transaction history (BDT/৳).
- Mobile number required when using bKash, Nagad, or Rocket.
- Full payment card numbers are not stored.
Usage Information
- Betting and gaming history.
- Records of promotion usage.
- Details of interactions with customer support.
Purpose of Data Collection & Cookie Policy
- Creating your account and verifying your identity.
- Processing deposits and withdrawals.
- Providing customer support.
- Ensuring platform security.
- Sending relevant promotions and offers.
- Fulfilling legal obligations.
585 uses cookies on its website. Cookies are small files stored in your browser that help improve your experience on the platform.
- Essential cookies: To maintain your login session.
- Functional cookies: To remember your preferences.
- Analytics cookies: To understand how the platform is used.
Cookies can be managed through your browser settings, though this may limit certain features.
Data Retention & Security Measures
585 employs both technical and administrative measures to protect user data.
- All data is transmitted using SSL encryption.
- Stored data is kept in encrypted databases.
- Passwords are never stored in plain text.
- Two-factor authentication is used for account access.
- Staff access to data is restricted to the minimum necessary.
The data retention period depends on legal requirements and the active status of your account. Even after account closure, certain data may be retained for a specified period to meet legal obligations.
Sharing Data with Third Parties
585 does not sell personal data to third parties. However, data may be shared in specific cases to operate our services:
- Payment Providers: bKash, Nagad, Rocket — information required to process transactions.
- Game Providers: Account identification data required to run third-party games.
- Legal Authorities: As required by court order or legal obligation.
- Fraud Prevention: With specialized services to ensure account security.
When data is shared with third parties, their own privacy policies apply. 585 is not responsible for the practices of third parties.
Your Rights & Policy Changes
User Data Rights
As a 585 user, you have the following rights:
- Right of Access: You can request details of the information we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data under certain circumstances.
- Right to Restrict Processing: You may object to the use of your data for specific purposes.
- Right to Opt Out of Marketing: You can opt out of promotional emails or messages at any time.
Privacy Policy Updates
585 reserves the right to update this Privacy Policy at any time. For significant changes, a notice will be posted on the platform and the revision date will be updated at the top of the page.
Contact Support
For any privacy-related questions or requests, please contact our customer support team. For general inquiries, FAQ or send us a message directly via the platform's support chat.